Your Rights and Responsibilities as a Patient

Patient Rights

  • You have a right to choose your own dentist and schedule an appointment in a timely manner.
  • You have a right to know the education and training of your dentist and the dental care team.
  • You have a right to arrange to see the dentist every time you receive dental treatment, subject to any state law exceptions.
  • You have a right to adequate time to ask questions and receive answers regarding your dental condition and treatment plan for your care.
  • You have a right to know what the dental team feels is the optimal treatment plan as well as the right to ask for alternative treatment options.
  • You have a right to an explanation of the purpose, probably (short and long-term) results, alternatives, and risks involved before consenting to a proposed treatment plan.
  • You have a right to be informed of continuing health care needs.
  • You have a right to know in advance the expected cost of treatment.
  • You have a right to accept, defer, or decline any part of your treatment recommendations.
  • You have a right to reasonable arrangements for dental care and emergency treatment.
  • You have a right to receive considerate, respectful, and confidential treatment by your dentist and dental team.
  • You have a right to expect the dental team members to use appropriate infection and sterilization controls.
  • You have a right to inquire about the availability of processes to mediate disputes about your treatment.

(Adopted by the American Dental Association in 2009)

Your Responsibilities as a Patient

  • You have the responsibility to provide, to the best of your ability, accurate, honest, and complete information about your medical history and current health status.
  • You have the responsibility to report changes in your medical status and provide feedback about your needs and expectations.
  • You have the responsibility to participate in your health care decisions and ask questions if you are uncertain about your dental treatment or plan.
  • You have the responsibility to inquire about your treatment options and acknowledge the benefits and limitations of any treatment that you choose.
  • You have the responsibility for consequences resulting from declining treatment or from not following the agreed-upon treatment plan.
  • You have the responsibility to keep your scheduled appointments.
  • You have the responsibility to be available for treatment upon reasonable notice.
  • You have the responsibility to adhere to regular home oral health care recommendations.
  • You have the responsibility to ensure that your financial obligations for health care received are fulfilled.

(Adopted by the American Dental Association in 2009)

American Dental Association Leads Fight for Patient Rights

The American Dental Association has supported legislation that will set a few basic rules to promote high-quality care and protect patients in an increasingly bottom-line-driven health care system.

ADA-member dentists have been instrumental in moving the patients' rights issue into the national spotlight. The nation appears closer than ever to finally seeing a comprehensive patient' bill of rights passed into law.

While Congress debates various versions of patient rights legislation, the insurance and managed care industries have long supported legislation that would fail to protect all privately insured Americans against unfair delays and denials of coverage by their health plans, according to the ADA. Some ill-fated bills left out critical protections, such as guaranteeing people the option of choosing their own doctors or creating mechanisms to address patients' grievances against health plans. One proposal even omitted freestanding dental plans, which could have left more than 120 million dental patients without these vital protections.

The American Dental Association continues to lobby for the enactment of bipartisan legislation to help ensure that health plans treat patients fairly and do not discriminate against dentists. Here are some of the key issues identified by the ADA:

  • Coverage for freestanding dental plans, which account for the vast majority of Americans who have dental coverage.
  • Patient choice, by guaranteeing access to at least one plan with a point-of-service option that allows patients the opportunity to choose their own doctors.
  • Health plan accountability, through the availability of impartial, external review and by holding plans accountable when their decisions to delay or deny care harm patients.

Our Location

Find us on the map

Hours of Operation

Our Regular Schedule

Primary Location

Monday:

8:30 am-5:30 pm

Tuesday:

8:30 am-5:30 pm

Wednesday:

8:30 am-5:30 pm

Thursday:

8:30 am-5:30 pm

Friday:

Closed

Saturday:

Closed

Sunday:

Closed

Testimonials

  • "Dr. Nasr and the whole team at Creekside Dentistry are wonderful. Most folks are not at all fans of dental offices or procedures, myself included, but when he has the ability to use his 20 years experiences and make a root canal close to painless? I'd say that's a win. Five stars are a must!"
    Austin C
  • "Absolutely outstanding professional dental services. I have extreme dental anxiety and was treated with understanding and given detailed explanations of my options and the work being performed. I was able to schedule an appointment on …"
    Anything O
  • "Dr.Nazr is a phenomenal doctor! He is patient, listens to your concerns, asks questions, is thorough, kind and a perfectionist. He doesn't let you leave unless everything is perfect. The staff is all very friendly, welcoming and makes you …"
    Makenzie S
  • "I cant remember the last time I took the time to write a review for anyone, but the wonderful staff at Creekside Dentistry definitely deserves some credit for the awesome work they do. I hadnt been to the dentist in almost 10 years and was …"
    Shelley M
  • "Dr. Nazr and staff are awesome. I've been going to Creekside Dentistry for two years. When I first went in I was having pain and hold / cold sensitivity. Dr. Nazr put me on an advanced cleaning routine every 3 months and provided fluoride …"
    Dustin S
  • "The staff and dentist here are fabulous! Friendly and efficient and they take my insurance! Fair prices too. Reception staff is very nice and welcome you with a smile. Dr. Nazr is wonderful and explains everything in plain English. Think I found my dentist for life...at least while I live in Folsom!"
    Allie W
  • "Dr. Nasr is an extremely kind and patient man.
    He sat down with me physically and energetically and wholeheartedly listened to all of my concerns. He spent an ample amount of time explaining every detail of my treatment plan, and even spent …"
    Nikki D
  • "Dr. Nasr and his staff are phenomenal! They continually go the extra mile to ensure you are thoroughly taken care of and answer any questions you may have. If you’re looking for an excellent dentist you can trust, along with a team that puts you first, I highly recommend Creekside Dentistry!"
    Simon H
  • "I just had a six-month deep cleaning from Ana. My teeth feel incredibly clean and my gums are reinvigorated. Ana is very personable and professional. She puts you at complete ease and makes the appointment actually enjoyable."
    Maryellen T